Last Updated:
10/07/2025

What currency are
the prices on the site?

All prices are
displayed in Canadian Dollars (CAD).

I just placed an
order. When will it ship?

Order processing takes
1–2 business days (Monday to Friday).

I am not in love
with my order—can it be returned? What if there is an issue?

We offer a 100%
money-back guarantee if the product is defective or damaged. You have 30
days to return it for a full refund.

To start a return,
contact our customer support team at info@stylishvancouver.com.

• Customers are responsible for return
  shipping costs.
• We do not provide return labels.
• Items must be unused, unwashed, and in
  their original packaging with tags attached.
• Please include your name and order
  number inside the parcel.
• Once we receive the item, we will process
  your refund within 7 days.

Note: If your package is still in transit, you must
wait for it to arrive and return it before receiving a refund.

Can I cancel my
order?

Yes! You can cancel
your order within 24 hours of placing it.

Email us at info@stylishvancouver.com as
soon as possible.

Orders that have
already shipped cannot be canceled, but you can still return them once
delivered.

I entered an
incorrect address—what should I do?

If you’ve entered the
wrong shipping address, please reply to your order confirmation email or
contact us at info@stylishvancouver.com
within 24 hours.

We'll do our best to
update the address before your order is processed.

How long does
shipping take?

• Processing Time: 1–2 business days (Mon–Fri)
• Transit Time: 6–8 business days (Mon–Fri)
• Total Delivery Time: 7–10 business days (estimated based on
  location)

I have a question
that wasn’t answered—can you help?

Absolutely! We're here
to help. Please email info@stylishvancouver.com
and our team will be happy to assist you.

For faster service,
include your order number and a clear explanation of your question or
issue.

Contact information

Store Name: Stylish Vancouver
Address: 5307 Victoria Drive #342, Vancouver, BC V5P 3V6, Canada

Email: info@stylishvancouver.com

Phone: +1 587-854-4833

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (GMT-7)